John Millar, the naked business coach, is back with another bite of information on how you can strip business back to the basics. In this episode, he shares twenty-five tips on how to communicate effectively.
Marketing is many things – one of them being a form of communication. The same is true of advertising. A great advertising guru once said that advertising is what you do when you can’t go to see somebody. But what about the times when you can go to see somebody? Here’s how to make the most out of those golden moments.
- Be the first to say hello.
- Take risks and don’t anticipate rejection.
- Tell others about the important events in your life.
- Show others that you’re a good listener.
- Be able to tell others what you do in a few short sentences.
- Use eye contact and smiles on your contact with people.
- Greet people that you see regularly – even if you don’t know them.
- Seek common goals, interests and experiences with the people you meet.
- Let other people play the expert.
- Become enthusiastic about the interest of other people.
- Balance the giving and receiving of information.
- Be open to the feelings and opinions of others.
- Be open about your feelings and opinions to others.
- Don’t use the word “you” when you really mean “I”.
- Ask people for their opinions.
- Look for the positive in the people that you meet.
- Ask people about things that they’ve told you in previous conversations.
- Change the topic of conversation when its run its course.
- Compliment others.
- When you tell a story, present the main point first, then add the details.
- Be aware of open and closed body language.
- Make an effort to help people if you can.
- Accept a person’s right to be an individual
- Go out of your way to meet new people.
- Be tolerant of other people’s beliefs even if you don’t agree with them.
CEO on Demand website – www.ceo-ondemand.com.au
More Profit Less Time website – www.moreprofitlesstime.com
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Until next time!
TRANSCRIPT: PODCAST EPISODE 14
Title: 25 Tips for Communicating More Effectively
Date Published: September 9, 2015
Running Time: 08:34 minutes
Good day jetsetters! Its John Millar here, the Naked Business Coach, back with another bite of information that’s going to help you to strip back business back to the bare basics. Now today what I’m going to focus on is twenty-five (25) tips for communicating more effectively.
Marketing is many things – one of the being a form of communication. The same is true of advertising. A great advertising guru once said that advertising is what you do when you can’t go to see somebody. That’s all it is. But what about the times when you can go to see somebody. Here’s how to make the most out of those golden moments. Here’s twenty five (25) tips. Get ready for them!
Number one. Be the first to say hello. Be polite and civil.
Number two. Take risks and don’t anticipate rejection. Remember, most people will be pleased to see you if your purpose and intent is right.
Number three. Tell others about the important events in your life. Now, I understand that sometimes you’ve gotta have two ears and one mouth, but people love to hear good news.
Number four. Show others that you’re a good listener. Restate their comments in different words to make sure that you understand and show that you understand what they’re saying.
Number five. Be able to tell others what you do in a few short sentences. Who has ever been to a networking event and asked somebody what they do and after ten minutes you’re still no better off understanding what that person actually does. There’s a really quick tip to that and I’m gonna show you that in another podcast.
Number six. Use eye contact and smiles on your contact with people. Now if you’re a High I or Influential Personality Type when you look at the DISC Profiles, you’ll understand what I’m talking about. But most people wouldn’t respond well to good eye contact – not staring – and smiling when you’re talking to them.
Number seven. Greet people that you see regularly – even if you don’t know them. So say hello! It costs nothing.
Number eight. Seek common goals, interests and experiences with the people you meet. When you have that level of commonality, you’ve then got a much greater level of engagement because now you can relate to each other.
Number nine. Let other people play the expert. Now even if you know something, that’s not the point. Gove other people the opportunity to be the expert and to impress you with their knowledge.
Number ten. Become enthusiastic about the interest of other people. So even if you have no common interest or you don’t understand what their interest are, be enthusiastic and ask because, hey, you might actually find a new-found interest of your own.
Number eleven. Balance the giving and receiving of information. Now for some of us, that’s a real challenge because we’re so excited to see people, we’re so excited to share with people that we end up talking and not listening enough. But not just giving out information but receiving it so that it’s really clear and allows them to give you the gift of their knowledge.
Number twelve. Be open to the feelings and opinions of others. There’s an old saying, “Agree to disagree”. Well, I’d like to flip that on the head. When I did a program called Money In You, which is the longest running entrepreneurs program on the planet, one of the things it challenged us with is the idea of “To agree to agree”. So even if you’re not in agreement to exactly what’s being said, agree that it’s right for the other person as they believe it right then.
Next. Pretty simple. Be open to the feelings and opinions to others. I said that. Express your feelings, opinions and emotions to others. It’s okay not to be okay! It is okay to make sure that you’re expressing how you’re feeling. People are more interested in what you feel and what you say in a lot of times. And I’m sure you’ve all heard the saying, “No one cares how much you know, until they know how much you care”.
Number fourteen. Don’t use the word “you” when you really mean “I”. You know those people take things personal. Be personal in your conversation with people.
Number fifteen. Ask people for their opinions. Now, opinions are like armpits, right? Everyone’s got one and some of them stink. But it never hurts to give somebody else a chance to let their opinion out and share that with you.
Number sixteen. Look for the positive in the people that you meet. Now, we do judge a book by its cover quite often – the clothes that people wear, their hair style, the way they look. But make sure you look past that to see where the positive opportunities when you’re talking to that person.
Number seventeen. Ask people about things that they’ve told you in previous conversations. And the reason why you want to do that is to show them that you care enough to not just hear what they had to say but listen to it, consider it and remember it.
Number eighteen. Change the topic of conversation when its run its course. There are some people that are looking for something else to talk about. Be that person who helps to steer the change in that conversation.
Number nineteen. Compliment others. Whether it’s what their wearing, doing, saying but always be true. Nobody likes to be given false flattery.
Number twenty. When you tell a story, present the main point first, then add the details. There’s no use rambling on and going on in a story if nobody actually knows where you’re going, what you’re saying and why the hell you’re talking about it. So make sure you do that.
Number twenty-one. Be aware of open and closed body language. There’s a fantastic book that’s been around for decades now by a gentlemen called Allan Pease – that’s P-E-A-S-E – a fellow Aussie and is known globally as the guru of body language. If you get a chance, grab his book and have a look. And there are many others but make sure you are very aware of the body language that you’re presenting to other people. The look on your face and the language that you’re giving physically may not match with what you’re actually saying verbally.
Number twenty-two. Make an effort to help people if you can. You never know who you gonna be able to help today that may one day be able to either help you or somebody you know that needs some help. Never be afraid to extend that hand of friendship and support each other.
Twenty-three. Accept a person’s right to be an individual. Now there are some times when I hear somebody talk and all I wanna do is stab them with a blunt instrument or beat them with a blunt instrument. The reality is it’s their right to be an individual. You may not agree with what they have to say. You may not agree with their opinion. In fact, you may find it offensive. But accept the fact the fact that it is their right to be an individual and have their opinion – even when their being a moron.
Number twenty-four. Go out of your way to meet new people. Networking, socializing, they all open up great opportunities. If you meet new people, you can learn new things. And by learning new things, it allows you to engage further with other people.
Twenty five. And this relates back to twenty-three. Again, be tolerant of other people’s beliefs even if you don’t agree with them.
This is John Millar, the naked business coach, stripping business back to the bare basics. I hope you’ve enjoyed today’s podcast. And I invite you to go and have a look at our website: www.ceo-ondemand.com.au and moreprofitlesstime.com.
Either of those have sites will have fantastic things and of course lots and lots of free information, tools, tips and bits and pieces that are going to help you in your business today.
Thanks so much. Until I catch you on the flipside. Have a great and profitable one!