In this episode, John Millar talks about “Overcoming Challenges”. Below are a few really simple steps on what you can do to overcome challenges.

1. DEFINE THE CHALLENGE

Write it down in a few specific sentences what the challenge is. See if you can explain the top couple of reasons as to why it happens. Go on and have a talk with the person or people who are responsible for the challenges you’re caring and discuss it with them. Asking the question gets people involved but also gives you control to the conversation.

2. KNOW THE CAUSE

This may be a person, group of persons, lack of instructions, key performance indicators, lack of process, procedures, wrong technology, etc.

3. EFFECT OR CONSEQUENCE

Work out who is the effect or consequence of the challenge. Suggest a way the challenge can be tested and measured. Establish benchmarks to measure against them at a later time.

4. ADDRESSING THE ISSUE

Try to think of a simple yet effective solution, even if they just eliminate 80% of the challenges quickly.

5. REVIEW THE CHALLENGE

You don’t have to spend hours on it, just have a quick look. Incorporate any changes that you feel are relevant.

6. DO SOMETHING ABOUT IT

It might be bringing the issue up to your business coach, taking it to a colleague, taking it to a manager. But whoever you do take it to, make sure that you’re taking it to someone who can do something about it. If not, you’re simply taking it to someone to have a winch and nobody likes it when you take problems without potential solutions.

QUICK LINKS FROM THE EPISODE

The CEO On Demand website:  www.ceo-ondemand.com.au

More Profit Less Time website: www.moreprofitlesstime.com

THANKS FOR LISTENING!

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TRANSCRIPT: PODCAST EPISODE 4
Title: Overcoming Challenges
Date Published: August 14, 2015
Running Time: 6:05 minutes
Hi this is John Millar, I’m the Naked Business Coach, Stripping Business Back to Its Bare Basics.
Look I do get asked a lot, “What do I do when we have some challenges?” and I’d rather use the word “challenge” instead of the traditional words “issue” because challenges can be overcome. Let me give you a few really simple steps on what you can do to overcome challenges.
First. Actually define the challenge. Write it down in a few specific sentences what the challenge is. Be blunt. Be honest. But also see if you can explain the top couple of reasons as to why it happens. Go on and have a talk with the person or people who are responsible for the challenges you’re caring and discuss it with them. Ask some help might be resolved. Always ask questions on how does it happen? How do you feel about that? If this was your business, what would you do about it? Would you like to be a part of the solution to this challenge? And so on. Asking the question gets people involved but also gives you control to the conversation.
Second. The next thing you need to do is actually have a closer look at who was the cause of the challenge. This may be a person, group of persons, lack of instructions, key performance indicators, lack of process, procedures, wrong technology. A whole host of things. So what actually made this happen in the first place?
Third. The next thing you need to do is work out who is the effect or consequence of the challenge. Who wants up with the challenges as a result of the actions of others pay per systems etcetera. Can I add further comment? How can this challenge be tested and measured? Suggest a way the challenge can be tested and measured. Establish benchmakrs to measure against them at a later time. Describe exactly what need to be put into place to testing measures. Can I be tested and measured for the first few weeks with the sample of people who can actually give an accurate measurement? What are some of the other possible ways of addressing the issue?
What are some of the other possible ways of addressing the issue? I guess one of the means to describe the challenge could be addressed. Try to think of a simple yet effective solution. Even if they just eliminate 80% of the challenges quickly. You have to consider one or the other cross impacts will this actually have on the business. Sit down and document the areas of the business where the resolution of the challenge would most be affected. This might include things like: work constructions, procedures, company policies, mission statements. Occupational health and safety, job descriptions, reward and recognition, induction programs. Any additional cost or purchases, cultural change, and a whole host of different things. I want you to also sit back and take a look at it, are there other people or systems involved in causing these challenges. Briefly note all of the people, drivers, admin or systems that may be involved in the creation of this issue or challenge.
Is there any other information that you need to consider? If there is that’s not covered, it’s important to the challenge. Make sure you write it down in detail.
Second to last, make sure that you review it. Once you’ve completed the form when you’ve been reading through it a few times get 2 or 3 people from you management team or your colleagues to review and critique to improve it.
I’ll look at it as a 2-minute critique. You don’t have to spend hours on it, just have a quick look. These are things our suggestions move on. Incorporate any changes into the document that you feel are relevant. The next thing you have to do is take care and do something with that paperwork. Now that might be bringing it to your business coach, taking it to a colleague, taking it to a manager. But whoever you do take it to, make sure that you’re taking it to someone who can do something about it. If not, you’re simply taking it to someone to have a winch and nobody likes it when you take problems without potential solutions.
Thanks so much, I hope this idea of looking at challenges instead of problems or issues and showing a really simple way of going about it. It can be used again and again in your business. Because remember, issues and challenges that occurred time and time again if you don’t resolve them, are going to happen again. Albert Einstein said it best, “The definition of insanity is continuing to do the same thing time and time again and expecting different results. It’s the same thing when you got challenges. It’s when stupidity bleeds its white end.
Where challenges come again and again and we don’t do anything about it we just hope that it’s going to change.
For things to change, first we must change. And then we must do something about it.
Thanks again, this is John and I’m The Naked Business Coach. I look forward to seeing you in future areas. Make sure you keep an eye on our channel for lots of extras and bonuses that you’ll get.
And make sure you’re going to have a look at our websites, www.moreprofitlesstime.com and www.ceo-ondemand.com.au
Thanks so much and I’ll see you next time.

John Millar

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